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Shipping and Return Policy

Terms of delivery

Delivery to Budapest:

If you place your order by 11 am on working days, we will process it the same day and send you your package. We will send the package to you within 1-2 working days from the order, we do not take any responsibility for any delays!

Outside Budapest:

We will send the package to you within 1-2 days of ordering. Delivery takes place on working days between 8 am and 6 pm.

The products purchased from us are delivered by Arend Kereskedelmi és Szolgáltató Kft. On behalf of you.

The cost of cash on delivery is up to 3 kg and up to HUF 50,000: HUF 1,700 / package

Return Policy

Any product to be returned that:

  • comes from the stock of F&Z Hungary (,

  • there are no quality complaints about it,

  • again  is in a state.

Returned products can only be returned with prior notice.

Redemption conditions

  • Goods will only be returned in a resellable condition if their packaging is intact, clean, and the product is not damaged, defective and shows no signs of use.

  • Products whose packaging cannot be resealed cannot be returned.

  • Only products that can be proven to be returned by the customer and received at the F&Z Hungary site can be credited.

Calculation of the value of the return

  • the items will be returned within 100 days for 100% of the purchased price,

  • We will not be able to take back purchased products beyond 8 calendar days.

The number of days starts from the date the invoice was issued.

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